E

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Name Errorcode Returncode Remarks
E-800085D1 0x800085D1 Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to PSN Status.
E-80411302 0x80411302 Internal error // Step 1: Close the application and restart the system. If this happens while in the PS Store, close the store and retry. Step 2: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].
E-80E80034 0x80E80034 // PSN connection related error.
E-80F00800 0x80F00800 Downloaded data may be corrupted // Step 1: Delete the content from home screen and re-download the content from the Library. Step 2: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization. Step 3: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our Contact page to contact SCEA for additional technical support.
E-8200002E 0x8200002E The credit card information is not valid. // Remove credit card from account, and then re-enter the credit card information. Refer to Add / Remove Billing Information.
E-82000102 0x82000102 Server returned "Unknown Error" // Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN].
E-82000113 0x82000113 Voucher error // The server was unable to verify the voucher. Please try again later.
E-8200012F 0x8200012F Invalid voucher code // The code you entered may not be correct or may no longer be valid. // Please check your entry.
E-82000134 0x82000134 Product voucher region does not match the account's region // This product or content is not available in your account's country/region.
E-82000138 0x82000138 Failed to add funds to wallet using a voucher or PSN card. // Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren't at the limit and still get this error, please try again later. Refer to Article on code redemption issues .
E-82000156 0x82000156 Rate limit exceeded // For security reasons there are limits on how many times and how fast you can enter credit card and voucher code information. Try again later.
E-82000163 0x82000163 The home address registered on your PSN account does not match the address for your credit card. // It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via SonyEntertainmentNetwork.com.
E-82000171 0x82000171 Credit card on file is invalid. // Verify that your credit card number and expiration date are valid and up to date. If this does not solve your issue, please read this article on correcting billing errors.
E-820001F7 0x820001F7 PSN is undergoing maintenance. // PSN is undergoing maintenance. Please try again later. You can check the status of the PSN here.
E-8220400D 0x8220400D An error has occured.
E-82E0001C 0x82E0001C The user has been banned or suspended. Please refer to this support article for more information on bans and suspensions.
E-82E0001D 0x82E0001D Access to Sony Entertainment Network from this PS4 has been banned or temporarily suspended.
E-82E01050 0x82E01050 The user has been banned or suspended. Please refer to this support article for more information on bans and suspensions.
E-82E101F6 0x82E101F6 Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to PSN Status.
E-82E101F7 0x82E101F7 PSN is undergoing maintenance // PSN is undergoing maintenance. Please try again later. You can check the status of the PSN here.
E-82F001F8 0x82F001F8 Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to PSN Status.
E-8F000001 0x8F000001 Purchased Failed // Purchase the game directly from the PS Store, not from inside the game demo (e.g. Doki Doki Universe).
E-FFFFFFFF 0xFFFFFFFF System internal error. // Update your system software to the latest version. If the error occurs again, please visit our Contact page to contact SCEA for additional technical support.