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! Name !! <abbr title="E-8*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks
! Name !! <abbr title="E-8*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks
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|  || E-800085D1 || 0x800085D1 || Connection to server failed // The PS4 was unable to connect to the server. Please try again later. Refer to [https://status.playstation.com PSN Status].
|  || E-800085D1 || 0x800085D1 || Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status].
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|  || E-801809A8 || 0x801809A8 || Detached or Broken / Malfunctional Blu-ray BD-ROM Drives
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|  || E-80411302 || 0x80411302 || Internal error // Step 1: Close the application and restart the system. If this happens while in the PS Store, close the store and retry. Step 2: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].
|  || E-80411302 || 0x80411302 || Internal error // Step 1: Close the application and restart the system. If this happens while in the PS Store, close the store and retry. Step 2: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].
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|  || E-80558337 || 0x80558337 || PS4 cannot recognize the content properly. The registration information of the content may be incorrect // Download the content again. If the error persists, report the title to PlayStation Support.
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|  || E-80AA001A || 0x80AA001A || Cannot start the application. Application data may be corrupted.
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|  || E-80E80034 || 0x80E80034 ||  // PSN connection related error.
|  || E-80E80034 || 0x80E80034 ||  // PSN connection related error.
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|  || E-80F00800 || 0x80F00800 || Downloaded data may be corrupted // Step 1: Delete the content from home screen and re-download the content from the Library. Step 2: If the error persists, go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization. Step 3: If the error occurs again there may be an issue with the PS4's hard drive (HDD). If you have previously changed the HDD, use the other HDD. If not, please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzk2NDQxNjAzL3NpZC9yUVIxM05RbA%3D%3D Contact] page to contact SCEA for additional technical support.
|  || E-8200002E || 0x8200002E || The credit card information is not valid. // Remove credit card from account, and then re-enter the credit card information. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/346/kw/billing%20information#via_pc Add / Remove Billing Information].
|-
|  || E-82000000 || 0x82000000 || Undefined application error (application requires an update) // Step 1: Restart the application. Step 2: Check for game updates. If none of this solves the problem, contact the game publisher.
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|  || E-82000002 || 0x82000002 || Cannot connect to the PSN server (PSN down) // PSN is temporarily unavailable. Try again later as the PSN may be experiencing high traffic.
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|  || E-82000003 || 0x82000003 || Error occurred // Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN].
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|  || E-82000028 || 0x82000028 || Credit or debit card information stored on your account is invalid // Step 1: Make sure that your credit card details have been entered correctly. Step 2: Make sure your account address matches the address on your credit card statement. Step 3: If this does not solve your issue, [https://www.playstation.com/en-us/support/store/ps-store-credit-debit-card-problems/ read this article on correcting billing errors].
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|  || E-8200002A || 0x8200002A || Credit or debit card information is invalid (credit card information stored on account is invalid) // Step 1: Go to [Settings] > [PSN] >  [Account Information] > [Wallet] > [Billing Information] and make sure that your credit card details (including expiration date) have been entered correctly. Step 2: Make sure your account address matches the address on your credit card statement.
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|  || E-8200002E || 0x8200002E || Credit card on file is not valid // Make sure your credit card details are entered correctly. Make sure your account address is the same as the address on your credit card statement. If this does not solve the problem, [https://www.playstation.com/en-us/support/store/ps-store-credit-debit-card-problems/ read this article on correcting billing errors].
|-
|  || E-82000050 || 0x82000050 || Address on file may be invalid, or an unexpected server error occurred // Step 1: Check the [https://status.playstation.com PSN status page] for any service issues. Step 2: Make sure your home address is entered correctly, and matches the address issued with your credit card. Step 3: The region/country of your credit card needs to be the same as your PSN region/country. Go to [Settings] > [Account Management] > [Account Information] > [Address], delete your home address and enter it again. If the error still persists, the service may be temporarily unavailable. Try again later.
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|  || E-82000054 || 0x82000054 || Credit card entered is invalid // Confirm the card holder's name, credit card number, CVV code, expiration date and address you entered again.
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|  || E-82000102 || 0x82000102 || Issue adding funds to a child account // Child accounts have no wallet. Add your funds from the adult account linked to the child account. A family member or guardian can then set a spending limit to allow the child to make purchases.
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|  || E-82000113 || 0x82000113 || Cannot redeem the voucher code // Unable to verify voucher code, try again later. If the problem persists, contact PlayStation Support.
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|  || E-8200012C || 0x8200012C || Credit or debit card information is invalid // Step 1: Go to [Settings] > [PlayStation Network/Account Management] > [Account Information] > [Wallet] > [Payment Methods]. Select the card you are trying to use and select [Edit Card Information] to make sure that the details have been entered correctly. Step 2: Make sure the address information on your account is the same as the address registered to your card. Step 3: If this does not solve the issue, [https://www.playstation.com/en-us/support/store/ps-store-credit-debit-card-problems/ see our article on problems adding payment methods].
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|  || E-8200012F || 0x8200012F || Invalid voucher code (invalid or incorrect code) // The most common reasons for this error are: incorrect code, code has expired or not yet available, voucher region and PSN region don't match, or account does not meet voucher conditions. Make sure the code is entered correctly and check if the code's date is valid and also check for any restrictions of usage.
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|  || E-82000130 || 0x82000130 || Voucher code invalid or has not become available yet // Step 1: Make sure the code is entered correctly. Step 2: Check when the voucher becomes available and also if it has any restrictions of usage.
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|  || E-82000133 || 0x82000133 || Voucher code not yet active or has expired // Step 1: Make sure the code is entered correctly. Step 2: Check when the voucher becomes available and also if it has any restrictions of usage.
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|  || E-82000134 || 0x82000134 || Product or content is not available for your account's country/region (voucher is from the wrong country) // If attempting to redeem a PS Plus voucher, make sure the country flag on the voucher is from the same country as your account.
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|  || E-82000138 || 0x82000138 || Failed to add funds to wallet using a voucher or PSN card (wallet limit exceeded) // Try to redeem the code at a later date when your balance is lower.
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|  || E-8200013A || 0x8200013A || Connection to server failed // The PS4 was unable to connect to the server. Please try again later. Refer to [https://status.playstation.com PSN Status].
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|  || E-82000156 || 0x82000156 || Rate limit exceeded // For security reasons, there are limits on how many times and how fast you can enter credit card and voucher code information. Try again later.
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|  || E-82000163 || 0x82000163 || Home address registered on your PSN account does not match the address for your credit card, or an unexpected error occurred during server communication // Step 1: Make sure your PSN address is the same as the address on your credit card statement. Step 2: It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via [http://www.sonyentertainmentnetwork.com/ SonyEntertainmentNetwork.com]. If this does not solve the problem, [https://www.playstation.com/en-us/support/store/ps-store-credit-debit-card-problems/ read this article on correcting billing errors]. Step 3: If the error persists, the service may be temporarily unavailable. Try again later. You can [https://status.playstation.com check the status of the PSN here].
|-
|  || E-82000168 || 0x82000168 || Can't connect to the PSN (PSN temporarily down) // Access to the PSN is temporarily unavailable. Step 1: Check the network status [https://status.playstation.com here]. Step 2: PSN may be experiencing high traffic. Try again later.
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|  || E-82000171 || 0x82000171 || Credit card on file is invalid // Make sure credit card details are entered correctly. Make sure that your account address matches the address on your credit card statement. If this does not solve your issue, [https://www.playstation.com/en-us/support/store/ps-store-credit-debit-card-problems/ read this article on correcting billing errors].
|-
|  || E-820001F7 || 0x820001F7 || Could not connect to the server (HTTP 503 error) // Try again later or [https://status.playstation.com check the PSN status].
|-
|-
|  || E-82021054 || 0x82021054 || Credit card entered is invalid // Confirm that the credit card information you have entered is correct.
|  || E-82000102 || 0x82000102 || Server returned "Unknown Error" // Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN].  
|-
|-
|  || E-82021088 || 0x82021088 || The credit card you have tried to register is already associated with your account // Step 1: Go to [Payment Methods] in PSS and confirm registered cards again. Step 2: If you have renewed a registered credit card, change the credit card details on file to reflect the new expiration date instead of adding a new card.
|  || E-82000113 || 0x82000113 || Voucher error // The server was unable to verify the voucher. Please try again later.
|-
|-
|  || E-82027201 || 0x82027201 || Authentication failed // Try signing out of PSN and then back in a few times. If that doesn't work then [https://status.playstation.com check PSN status] to ensure that there are no network problems that might prevent signing in. If problems continue then try again later as the server may be experiencing high volume.
|  || E-8200012F || 0x8200012F || Invalid voucher code // The code you entered may not be correct or may no longer be valid. // Please check your entry.
|-
|-
|  || E-82027850 || 0x82027850 || Credit or debit card information stored on PSN is invalid
|  || E-82000134 || 0x82000134 || Product voucher region does not match the account's region // This product or content is not available in your account's country/region.
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|-
|  || E-8210604A || 0x8210604A || Error occurred with the payment (did not go through?) // Step 1: Check the credit/debit information registered to your account. Step 2: Re-register your credit/debit card. Step 3: Try with another credit/debit card. Step 4: This may be a temporary issue, try again later. Step 5: If a credit/debit card isn't required, consider topping up your wallet with a PSS card instead.
|  || E-82000138 || 0x82000138 || Failed to add funds to wallet using a voucher or PSN card. // Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren't at the limit and still get this error, please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/509/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D Article on code redemption issues ].
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|-
|  || E-8220400D || 0x8220400D || An error has occurred
|  || E-82000156 || 0x82000156 || Rate limit exceeded // For security reasons there are limits on how many times and how fast you can enter credit card and voucher code information. Try again later.
|-
|-
|  || E-8222D405 || 0x8222D405 || Unable to send a friend request // Can't send friend requests to this player because their account is private on PSN.
|  || E-82000163 || 0x82000163 || The home address registered on your PSN account does not match the address for your credit card. // It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via [http://www.sonyentertainmentnetwork.com/ SonyEntertainmentNetwork.com].
|-
|-
|  || E-82E0001C || 0x82E0001C || The user has been banned or suspended. Please refer to this [https://support.us.playstation.com/app/answers/detail/a_id/1260/session/L2F2LzEvdGltZS8xMzkxNTMwMDk4L3NpZC9HSHl0aDVNbA%3D%3D support article] for more information on bans and suspensions.
|  || E-82000171 || 0x82000171 || Credit card on file is invalid. // Verify that your credit card number and expiration date are valid and up to date. If this does not solve your issue, please [https://support.us.playstation.com/app/answers/detail/a_id/243 read this article on correcting billing errors.]
|-
|-
|  || E-82E0001D || 0x82E0001D || Access to Sony Entertainment Network from this PS4 has been banned or temporarily suspended
|  || E-820001F7 || 0x820001F7 || PSN is undergoing maintenance. // PSN is undergoing maintenance. Please try again later. You can [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg4NzY1NzcyL3NpZC9WOTNrenNKbA%3D%3D check the status of the PSN here].
|-
|-
|  || E-82E01050 || 0x82E01050 || The user has been banned or suspended. Please refer to this [https://support.us.playstation.com/app/answers/detail/a_id/1260/session/L2F2LzEvdGltZS8xMzkxNTMwMDk4L3NpZC9HSHl0aDVNbA%3D%3D support article] for more information on bans and suspensions.
|  || E-8220400D || 0x8220400D || An error has occured.
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|-
|  || E-82E101F6 || 0x82E101F6 || Connection to server failed // The PS4 was unable to connect to the server. Please try again later. Refer to [https://status.playstation.com PSN Status].
|  || E-82E0001D || 0x82E0001D || Access to Sony Entertainment Network from this PS4 has been banned or temporarily suspended.
|-
|-
|  || E-82E101F7 || 0x82E101F7 || PSN is undergoing maintenance // PSN is undergoing maintenance. Please try again later. [https://status.playstation.com You can check the status of the PSN here].  
|  || E-82E101F6 || 0x82E101F6 || Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status].
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|-
|  || E-82F001F8 || 0x82F001F8 || Connection to server failed // The PS4 was unable to connect to the server. Please try again later. Refer to [https://status.playstation.com PSN Status].
|  || E-82E101F7 || 0x82E101F7 || PSN is undergoing maintenance // PSN is undergoing maintenance. Please try again later. [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D You can check the status of the PSN here].  
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|  || E-8F000001 || 0x8F000001 || Purchase failed // Purchase the game directly from the PS Store, not from inside the game demo (e.g. Doki Doki Universe).
|  || E-82F001F8 || 0x82F001F8 || Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status].
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|  || E-FFFFFFFF || 0xFFFFFFFF || System internal error // Update your system software to the latest version. If the error occurs again, please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D Contact] page to contact SCEA for additional technical support.
|  || E-8F000001 || 0x8F000001 || Purchased Failed // Purchase the game directly from the PS Store, not from inside the game demo (e.g. Doki Doki Universe).
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|  || E-8231CFB1 || 0x8231CFB1 || Error related to [http://en.wikipedia.org/wiki/Spotify Spotify] App.
|  || E-FFFFFFFF || 0xFFFFFFFF || System internal error. // Update your system software to the latest version. If the error occurs again, please visit our [https://support.us.playstation.com/app/contact_options/session/L2F2LzEvdGltZS8xMzg5OTk2OTQyL3NpZC9UQkNBSURLbA%3D%3D Contact] page to contact SCEA for additional technical support.
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|}<noinclude>[[Category:Development]][[Category:Main]]</noinclude>
|}<noinclude>[[Category:Development]][[Category:Main]]</noinclude>
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