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! Name !! <abbr title="E-8*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks
! Name !! <abbr title="E-8*">Errorcode</abbr> !! <abbr title="0x8*******">Returncode</abbr> !! Remarks
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|  || E-800085D1 || 0x800085D1 || Connection to server failed // The PS4 was unable to connect to the server. Please try again later. Refer to [https://status.playstation.com PSN Status].
|  || E-800085D1 || 0x800085D1 || Connection to server failed // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status].
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|  || E-801809A8 || 0x801809A8 || Detached or Broken / Malfunctional Blu-ray BD-ROM Drives  
|  || E-801809A8 || 0x801809A8 || Detached or Broken / Malfunctional Blu-ray BD-ROM Drives  
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|  || E-82000000 || 0x82000000 || Undefined application error (application requires an update) // Step 1: Restart the application. Step 2: Check for game updates. If none of this solves the problem, contact the game publisher.
|  || E-82000000 || 0x82000000 || Undefined application error (application requires an update) // Step 1: Restart the application. Step 2: Check for game updates. If none of this solves the problem, contact the game publisher.
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|  || E-82000002 || 0x82000002 || Cannot connect to the PSN server (PSN down) // PSN is temporarily unavailable. Try again later as the PSN may be experiencing high traffic.
|  || E-82000002 || 0x82000002 || Cannot connect to the PSN server // PSN is temporarily unavailable, try again later as the PSN may be experiencing high traffic.
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|  || E-82000003 || 0x82000003 || Error occurred // Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN].  
|  || E-82000003 || 0x82000003 || An error has occurred // Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN].  
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|  || E-82000028 || 0x82000028 || Credit or debit card information stored on your account is invalid // Step 1: Make sure that your credit card details have been entered correctly. Step 2: Make sure your account address matches the address on your credit card statement. Step 3: If this does not solve your issue, [https://www.playstation.com/en-us/support/store/ps-store-credit-debit-card-problems/ read this article on correcting billing errors].
|  || E-82000028 || 0x82000028 || Credit or debit card information stored on your account is invalid
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|  || E-8200002A || 0x8200002A || Credit or debit card information is invalid (credit card information stored on account is invalid) // Step 1: Go to [Settings] > [PSN] >  [Account Information] > [Wallet] > [Billing Information] and make sure that your credit card details (including expiration date) have been entered correctly. Step 2: Make sure your account address matches the address on your credit card statement.
|  || E-8200002A || 0x8200002A || Credit or debit card information is invalid
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|  || E-8200002E || 0x8200002E || Credit card on file is not valid // Make sure your credit card details are entered correctly. Make sure your account address is the same as the address on your credit card statement. If this does not solve the problem, [https://www.playstation.com/en-us/support/store/ps-store-credit-debit-card-problems/ read this article on correcting billing errors].
|  || E-8200002E || 0x8200002E || The credit card on file is not valid // Make sure your credit card details are entered correctly. Make sure your account address is the same as the address on your credit card statement. If this does not solve the problem, If this does not solve the problem, [https://support.us.playstation.com/app/answers/detail/a_id/243 read this article on correcting billing errors].
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|  || E-82000050 || 0x82000050 || Address on file may be invalid, or an unexpected server error occurred // Step 1: Check the [https://status.playstation.com PSN status page] for any service issues. Step 2: Make sure your home address is entered correctly, and matches the address issued with your credit card. Step 3: The region/country of your credit card needs to be the same as your PSN region/country. Go to [Settings] > [Account Management] > [Account Information] > [Address], delete your home address and enter it again. If the error still persists, the service may be temporarily unavailable. Try again later.
|  || E-82000050 || 0x82000050 || The address on file may be invalid, or an unexpected error occurred during server communication // Step 1: Make sure your home address is entered correctly, and matches the address issued with your credit card. Step 2: If the error persists, delete the PSN address and re-enter it again. Step 3: If the error still persists, the service may be temporarily unavailable. Try again later or [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg4NzY1NzcyL3NpZC9WOTNrenNKbA%3D%3D check the status of the PSN here]. If you are still getting this error, contact PlayStation Support.
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|  || E-82000054 || 0x82000054 || Credit card entered is invalid // Confirm the card holder's name, credit card number, CVV code, expiration date and address you entered again.
|  || E-82000054 || 0x82000054 || Credit card entered is invalid // Confirm the card holder's name, credit card number, CVV code, expiration date and address you entered again.
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|  || E-82000102 || 0x82000102 || Issue adding funds to a child account // Child accounts have no wallet. Add your funds from the adult account linked to the child account. A family member or guardian can then set a spending limit to allow the child to make purchases.
|  || E-82000102 || 0x82000102 || Issue adding funds to a child account
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|  || E-82000113 || 0x82000113 || Cannot redeem the voucher code // Unable to verify voucher code, try again later. If the problem persists, contact PlayStation Support.
|  || E-82000113 || 0x82000113 || Cannot redeem the voucher code // Unable to verify voucher code. Please try again later. If the problem persists, contact PlayStation Support.
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|  || E-8200012C || 0x8200012C || Credit or debit card information is invalid // Step 1: Go to [Settings] > [PlayStation Network/Account Management] > [Account Information] > [Wallet] > [Payment Methods]. Select the card you are trying to use and select [Edit Card Information] to make sure that the details have been entered correctly. Step 2: Make sure the address information on your account is the same as the address registered to your card. Step 3: If this does not solve the issue, [https://www.playstation.com/en-us/support/store/ps-store-credit-debit-card-problems/ see our article on problems adding payment methods].
|  || E-8200012C || 0x8200012C || Credit or debit card information is invalid // Go to [Settings] > [PlayStation Network/Account Management] > [Account Information] > [Wallet] > [Payment Methods]. Select the card you are trying to use and select [Edit Card Information] to make sure that the details have been entered correctly. Make sure the address information on your account is the same as the address registered to your card. If this does not solve the issue, see our article on problems adding payment methods.
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|  || E-8200012F || 0x8200012F || Invalid voucher code (invalid or incorrect code) // The most common reasons for this error are: incorrect code, code has expired or not yet available, voucher region and PSN region don't match, or account does not meet voucher conditions. Make sure the code is entered correctly and check if the code's date is valid and also check for any restrictions of usage.
|  || E-8200012F || 0x8200012F || Invalid voucher code (invalid or incorrect code) // The most common reasons for this error are: incorrect code, code has expired or not yet available, voucher region and PSN region don't match, or account does not meet voucher conditions. Make sure the code is entered correctly and check if the code's date is valid and also check for restrictions of usage.
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|  || E-82000130 || 0x82000130 || Voucher code invalid or has not become available yet // Step 1: Make sure the code is entered correctly. Step 2: Check when the voucher becomes available and also if it has any restrictions of usage.
|  || E-82000130 || 0x82000130 || The voucher code you have entered is invalid or has not become available yet // Make sure the code is entered correctly. Check when the voucher becomes available and also if it has restrictions of usage.
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|  || E-82000133 || 0x82000133 || Voucher code not yet active or has expired // Step 1: Make sure the code is entered correctly. Step 2: Check when the voucher becomes available and also if it has any restrictions of usage.
|  || E-82000133 || 0x82000133 || Voucher code not yet active or has expired // Check that the code is entered correctly. If this does not resolve the error, check the valid dates for the voucher and also look for any other usage restrictions.
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|  || E-82000134 || 0x82000134 || Product or content is not available for your account's country/region (voucher is from the wrong country) // If attempting to redeem a PS Plus voucher, make sure the country flag on the voucher is from the same country as your account.
|  || E-82000134 || 0x82000134 || Product or content is not available for your account's country/region // This product or content is not available in your account's country/region.
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|  || E-82000138 || 0x82000138 || Failed to add funds to wallet using a voucher or PSN card (wallet limit exceeded) // Try to redeem the code at a later date when your balance is lower.
|  || E-82000138 || 0x82000138 || Failed to add funds to wallet using a voucher or PSN card // Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren't at the limit and still get this error, please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/509/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D this article on code redemption issues].
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|  || E-8200013A || 0x8200013A || Connection to server failed // The PS4 was unable to connect to the server. Please try again later. Refer to [https://status.playstation.com PSN Status].
|  || E-8200013A || 0x8200013A || Connection to server failed // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status].
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|  || E-82000156 || 0x82000156 || Rate limit exceeded // For security reasons, there are limits on how many times and how fast you can enter credit card and voucher code information. Try again later.  
|  || E-82000156 || 0x82000156 || Rate limit exceeded // For security reasons, there are limits on how many times and how fast you can enter credit card and voucher code information. Try again later.  
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|  || E-82000163 || 0x82000163 || Home address registered on your PSN account does not match the address for your credit card, or an unexpected error occurred during server communication // Step 1: Make sure your PSN address is the same as the address on your credit card statement. Step 2: It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via [http://www.sonyentertainmentnetwork.com/ SonyEntertainmentNetwork.com]. If this does not solve the problem, [https://www.playstation.com/en-us/support/store/ps-store-credit-debit-card-problems/ read this article on correcting billing errors]. Step 3: If the error persists, the service may be temporarily unavailable. Try again later. You can [https://status.playstation.com check the status of the PSN here].
|  || E-82000163 || 0x82000163 || The home address registered on your PSN account does not match the address for your credit card, or an unexpected error occurred during server communication. // Step 1: Make sure your PSN address is the same as the address on your credit card statement. Step 2: It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via [http://www.sonyentertainmentnetwork.com/ SonyEntertainmentNetwork.com]. If this does not solve the problem, [https://support.us.playstation.com/app/answers/detail/a_id/243 read this article on correcting billing errors]. Step 3: If the error persists, the service may be temporarily unavailable. Try again later. You can [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg4NzY1NzcyL3NpZC9WOTNrenNKbA%3D%3D check the status of the PSN here].
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|  || E-82000168 || 0x82000168 || Can't connect to the PSN (PSN temporarily down) // Access to the PSN is temporarily unavailable. Step 1: Check the network status [https://status.playstation.com here]. Step 2: PSN may be experiencing high traffic. Try again later.
|  || E-82000168 || 0x82000168 || Cannot connect to the PSN // Access to the PSN is temporarily unavailable; try again later as the PSN may be experiencing high traffic or check PSN status.
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|  || E-82000171 || 0x82000171 || Credit card on file is invalid // Make sure credit card details are entered correctly. Make sure that your account address matches the address on your credit card statement. If this does not solve your issue, [https://www.playstation.com/en-us/support/store/ps-store-credit-debit-card-problems/ read this article on correcting billing errors].
|  || E-82000171 || 0x82000171 || Credit card on file is invalid // Make sure credit card details are entered correctly. Make sure that your account address matches the address on your card. If this does not solve your issue, please [https://support.us.playstation.com/app/answers/detail/a_id/243 read this article on correcting billing errors].
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|  || E-820001F7 || 0x820001F7 || Could not connect to the server (HTTP 503 error) // Try again later or [https://status.playstation.com check the PSN status].
|  || E-820001F7 || 0x820001F7 || Could not connect to the server (HTTP 503 error) // Try again later or [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg4NzY1NzcyL3NpZC9WOTNrenNKbA%3D%3D check the status of the PSN here].
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|  || E-82021054 || 0x82021054 || Credit card entered is invalid // Confirm that the credit card information you have entered is correct.
|  || E-82021054 || 0x82021054 || Credit card entered is invalid // Confirm that the credit card information you have entered is correct.
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|  || E-82021088 || 0x82021088 || The credit card you have tried to register is already associated with your account // Step 1: Go to [Payment Methods] in PSS and confirm registered cards again. Step 2: If you have renewed a registered credit card, change the credit card details on file to reflect the new expiration date instead of adding a new card.
|  || E-82021088 || 0x82021088 || The credit card you have tried to register is already associated with your account // Go to [Payment Methods] in PSS and confirm registered cards again. If you have renewed a registered credit card, change the credit card details on file to reflect the new expiration date instead of adding a new card.
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|  || E-82027201 || 0x82027201 || Authentication failed // Try signing out of PSN and then back in a few times. If that doesn't work then [https://status.playstation.com check PSN status] to ensure that there are no network problems that might prevent signing in. If problems continue then try again later as the server may be experiencing high volume.
|  || E-82027201 || 0x82027201 || Authentication failed // Try signing out of PSN and then back in a few times. If that doesn't work then [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg4NzY1NzcyL3NpZC9WOTNrenNKbA%3D%3D check PSN status] to ensure that there are no network problems that might prevent signing in. If problems continue then try again later as the server may be experiencing high volume.
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|  || E-82027850 || 0x82027850 || Credit or debit card information stored on PSN is invalid
|  || E-82027850 || 0x82027850 || Credit or debit card information stored on PSN is invalid
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|  || E-8210604A || 0x8210604A || Error occurred with the payment (did not go through?) // Step 1: Check the credit/debit information registered to your account. Step 2: Re-register your credit/debit card. Step 3: Try with another credit/debit card. Step 4: This may be a temporary issue, try again later. Step 5: If a credit/debit card isn't required, consider topping up your wallet with a PSS card instead.
|  || E-8220400D || 0x8220400D || An error has occurred.
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|  || E-8220400D || 0x8220400D || An error has occurred
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|  || E-8222D405 || 0x8222D405 || Unable to send a friend request // Can't send friend requests to this player because their account is private on PSN.
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|  || E-82E0001C || 0x82E0001C || The user has been banned or suspended. Please refer to this [https://support.us.playstation.com/app/answers/detail/a_id/1260/session/L2F2LzEvdGltZS8xMzkxNTMwMDk4L3NpZC9HSHl0aDVNbA%3D%3D support article] for more information on bans and suspensions.
|  || E-82E0001C || 0x82E0001C || The user has been banned or suspended. Please refer to this [https://support.us.playstation.com/app/answers/detail/a_id/1260/session/L2F2LzEvdGltZS8xMzkxNTMwMDk4L3NpZC9HSHl0aDVNbA%3D%3D support article] for more information on bans and suspensions.
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|  || E-82E0001D || 0x82E0001D || Access to Sony Entertainment Network from this PS4 has been banned or temporarily suspended
|  || E-82E0001D || 0x82E0001D || Access to Sony Entertainment Network from this PS4 has been banned or temporarily suspended.
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|  || E-82E01050 || 0x82E01050 || The user has been banned or suspended. Please refer to this [https://support.us.playstation.com/app/answers/detail/a_id/1260/session/L2F2LzEvdGltZS8xMzkxNTMwMDk4L3NpZC9HSHl0aDVNbA%3D%3D support article] for more information on bans and suspensions.
|  || E-82E01050 || 0x82E01050 || The user has been banned or suspended. Please refer to this [https://support.us.playstation.com/app/answers/detail/a_id/1260/session/L2F2LzEvdGltZS8xMzkxNTMwMDk4L3NpZC9HSHl0aDVNbA%3D%3D support article] for more information on bans and suspensions.
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|  || E-82E101F6 || 0x82E101F6 || Connection to server failed // The PS4 was unable to connect to the server. Please try again later. Refer to [https://status.playstation.com PSN Status].
|  || E-82E101F6 || 0x82E101F6 || Connection to server failed // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status].
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|  || E-82E101F7 || 0x82E101F7 || PSN is undergoing maintenance // PSN is undergoing maintenance. Please try again later. [https://status.playstation.com You can check the status of the PSN here].  
|  || E-82E101F7 || 0x82E101F7 || PSN is undergoing maintenance // PSN is undergoing maintenance. Please try again later. [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzkwNTc0MzUwL3NpZC84c0M0WWFMbA%3D%3D You can check the status of the PSN here].  
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|  || E-82F001F8 || 0x82F001F8 || Connection to server failed // The PS4 was unable to connect to the server. Please try again later. Refer to [https://status.playstation.com PSN Status].
|  || E-82F001F8 || 0x82F001F8 || Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xMzg3Mjc1ODk5L3NpZC9RcFR2RDFJbA%3D%3D PSN Status].
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|  || E-8F000001 || 0x8F000001 || Purchase failed // Purchase the game directly from the PS Store, not from inside the game demo (e.g. Doki Doki Universe).
|  || E-8F000001 || 0x8F000001 || Purchase failed // Purchase the game directly from the PS Store, not from inside the game demo (e.g. Doki Doki Universe).
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