Editing Template:WS
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| || WS-37313-7 || || Error occurred when linking YouTube account to PSN // On a computer, sign in to the Google account registered on the console. Go to PSN and select Revoke access. On the console, go to [Settings] > [Account Management] > [Link with Other Services] > [YouTube] > [Sign-In] and link the account again. Go to [Notifications] > [Uploads] and try uploading the video again. | | || WS-37313-7 || || Error occurred when linking YouTube account to PSN // On a computer, sign in to the Google account registered on the console. Go to PSN and select Revoke access. On the console, go to [Settings] > [Account Management] > [Link with Other Services] > [YouTube] > [Sign-In] and link the account again. Go to [Notifications] > [Uploads] and try uploading the video again. | ||
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| SCE_NP_WEBAPI_SERVER_ERROR_OAUTH_28_ACCOUNT_HAS_BEEN_BANNED || WS-37337-3 || 0x82e0001c || Your account has been temporarily suspended // Your account has been temporarily suspended from accessing PSN services for violating our Terms of Service and User Agreement. | | SCE_NP_WEBAPI_SERVER_ERROR_OAUTH_28_ACCOUNT_HAS_BEEN_BANNED || WS-37337-3 || 0x82e0001c || Your account has been temporarily suspended // Your account has been temporarily suspended from accessing PSN services for violating our Terms of Service and User Agreement. Please check the e-mail account associated with the account for further information. | ||
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| SCE_NP_WEBAPI_SERVER_ERROR_OAUTH_29_CONSOLE_HAS_BEEN_BANNED || WS-37338-4 || 0x82e0001d || Issue when accessing PSN (account may be suspended for ToS violation) // Account may have been suspended for a violation of the PSN Terms of Service. 1) An email may be sent to your Sign-In ID if you have been temporarily suspended. Check your email. 2) Check the terms of service before accessing PSN again. | | SCE_NP_WEBAPI_SERVER_ERROR_OAUTH_29_CONSOLE_HAS_BEEN_BANNED || WS-37338-4 || 0x82e0001d || Issue when accessing PSN (account may be suspended for ToS violation) // Account may have been suspended for a violation of the PSN Terms of Service. 1) An email may be sent to your Sign-In ID if you have been temporarily suspended. Check your email. 2) Check the terms of service before accessing PSN again. | ||
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| SCE_NP_WEBAPI_SERVER_ERROR_OAUTH_4176_ACCOUNT_HAS_BEEN_BANNED || WS-37368-7 || 0x82e01050 || Your account has been suspended // Your account has been suspended from accessing PSN services for violating our Terms of Service and User Agreement. | | SCE_NP_WEBAPI_SERVER_ERROR_OAUTH_4176_ACCOUNT_HAS_BEEN_BANNED || WS-37368-7 || 0x82e01050 || Your account has been suspended (suspended for chargeback on purchase) // Your account has been suspended from accessing PSN services for violating our Terms of Service and User Agreement. Please check the e-mail account associated with the account for further information. | ||
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| || WS-37397-9 || || Could not connect to server (PSN down or blocked IP address) // 1) [https://status.playstation.com Check the status of the PSN] to see if there are network issues. 2) If this error is encountered while PSN is online, your IP address has been blocked for activity that violates the Terms of Service and User Agreement. 3) The activity may have been caused by a virus on a device connected to your home network. Perform a virus scan on all connected devices. 4) If you need more information, contact your ISP. More information has already been provided to your ISP. 5) Once the matter is resolved, the IP assigned to you will be automatically unblocked. | | || WS-37397-9 || || Could not connect to server (PSN down or blocked IP address) // 1) [https://status.playstation.com Check the status of the PSN] to see if there are network issues. 2) If this error is encountered while PSN is online, your IP address has been blocked for activity that violates the Terms of Service and User Agreement. 3) The activity may have been caused by a virus on a device connected to your home network. Perform a virus scan on all connected devices. 4) If you need more information, contact your ISP. More information has already been provided to your ISP. 5) Once the matter is resolved, the IP assigned to you will be automatically unblocked. | ||
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| || WS-43689-0 || || An error occurred with the payment (payment did not go through) // Step 1: Check if the credit information registered in your account is correct, including the expiration date. Step 2: Re-register your credit card. Step 3: Try with another credit card. Step 4: This may be a temporary issue, try again later. Step 5: Consider topping up your wallet using a PSS card instead. | | || WS-43689-0 || || An error occurred with the payment (payment did not go through) // Step 1: Check if the credit information registered in your account is correct, including the expiration date. Step 2: Re-register your credit card. Step 3: Try with another credit card. Step 4: This may be a temporary issue, try again later. Step 5: Consider topping up your wallet using a PSS card instead. | ||
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| || WS-43701-5 || || | | || WS-43701-5 || || Error occurred when making a payment (not enough funds in wallet) // Add funds to the wallet using a payment method or a PSS gift card. Once the funds have been added, reboot the console. If still getting the error, go to [Settings] > [Account Management], sign out, then back in. If still getting the error, wait 24 hours and then try making the purchase again. | ||
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| || WS-43709-3 || || Check expiration date of credit card (card may have expired) // Step 1: Check expiration date of your credit card and register a valid credit card. Step 2: If there is no problem with the expiration date, double-check that the registration information (such as the credit card number) is correct. Step 3: Delete the currently registered credit card and register it again. Step 4: If possible, register another credit card and check if it can be used. Step 5: This may be a temporary issue. Use another payment method or wait 24 hours before attempting to add payment information. | | || WS-43709-3 || || Check expiration date of credit card (card may have expired) // Step 1: Check expiration date of your credit card and register a valid credit card. Step 2: If there is no problem with the expiration date, double-check that the registration information (such as the credit card number) is correct. Step 3: Delete the currently registered credit card and register it again. Step 4: If possible, register another credit card and check if it can be used. Step 5: This may be a temporary issue. Use another payment method or wait 24 hours before attempting to add payment information. | ||
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| || WS-45479-9 || || This voucher code has already been redeemed // Check transaction history: Go to [Settings] > [Account Management] > [Account Information]. Select [Wallet] > [Transaction history]. | | || WS-45479-9 || || This voucher code has already been redeemed // Check transaction history: Go to [Settings] > [Account Management] > [Account Information]. Select [Wallet] > [Transaction history]. | ||
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| || WS-45480-1 || || Voucher code entered | | || WS-45480-1 || || Voucher code entered is invalid; PSN country/region and code number country/region do not match // Make sure the code is entered correctly. Check whether the code has expired (some codes have an expiry date listed on the voucher). Check whether the voucher has any use/age restrictions. | ||
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| || WS- | | || WS-45487-8 || || This voucher code has already been redeemed // Check transaction history: Go to [Settings] > [Account Management] > [Account Information]. Select [Wallet] > [Transaction history]. | ||
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|}<noinclude>[[Category:Development]][[Category:Main]]</noinclude> | |}<noinclude>[[Category:Development]][[Category:Main]]</noinclude> |