Template:WS: Difference between revisions
Jump to navigation
Jump to search
(added a description about error code WS-37338-4) |
m (added a description about error code WS-37338-3, WS-37338-7) |
||
| Line 65: | Line 65: | ||
| || WS-37305-8 || || | | || WS-37305-8 || || | ||
|- | |- | ||
| || WS-37337-3 || || | | || WS-37337-3 || || This PSN account has been temporarily suspended | ||
This PlayStation Network account has been temporarily suspended from accessing PSN services for violating our Terms of Service and User Agreement. Please check the e-mail account associated with the account for further information. | |||
|- | |- | ||
| || WS-37338-4 || || This PS4 console has been permanently banned from the PlayStation Network | | || WS-37338-4 || || This PS4 console has been permanently banned from the PlayStation Network | ||
| Line 71: | Line 73: | ||
This console has been permanently banned from accessing PSN services for violating our Terms of Service and User Agreement. Please refer to this support [https://support.us.playstation.com/articles/en_US/KC_Article/Information-on-Banned-Accounts-and-Consoles article] for more information on bans and suspensions. | This console has been permanently banned from accessing PSN services for violating our Terms of Service and User Agreement. Please refer to this support [https://support.us.playstation.com/articles/en_US/KC_Article/Information-on-Banned-Accounts-and-Consoles article] for more information on bans and suspensions. | ||
|- | |- | ||
| || WS-37368-7 || || | | || WS-37368-7 || || This PSN account has been banned | ||
This PlayStation Network account has been banned from accessing PSN services for violating our Terms of Service and User Agreement. Please check the e-mail account that's associated with the account for further information. | |||
|- | |- | ||
| || WS-37431-8 || || Connection to server failed // Step 1: PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website. [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xNDEwMjM0Mzc2L3NpZC9SUzgzVlcxbQ%3D%3D You can check the status of the PSN here].<br />Step 2 : If the servers are active, run the Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network.<br />Step 3: Update your router to the latest firmware. Turn off other devices that are connected to your network to reduce stress. If this does not work, try again later as the server may be experiencing high volume. | | || WS-37431-8 || || Connection to server failed // Step 1: PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website. [https://support.us.playstation.com/app/answers/detail/a_id/237/session/L2F2LzEvdGltZS8xNDEwMjM0Mzc2L3NpZC9SUzgzVlcxbQ%3D%3D You can check the status of the PSN here].<br />Step 2 : If the servers are active, run the Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network.<br />Step 3: Update your router to the latest firmware. Turn off other devices that are connected to your network to reduce stress. If this does not work, try again later as the server may be experiencing high volume. | ||
Revision as of 03:00, 10 May 2016
| Name | Errorcode | Returncode | Remarks |
|---|---|---|---|
| WS-36601-6 | |||
| WS-36724-2 | |||
| WS-36725-3 | |||
| WS-36726-4 | |||
| WS-36755-6 | Cannot connect to the server. It has been accessed too frequently by you, so access is being restricted. Please try again later. | ||
| WS-36756-7 | |||
| WS-36757-8 | |||
| WS-36768-0 | |||
| WS-36777-0 | |||
| WS-36778-1 | |||
| WS-36780-4 | |||
| WS-36781-5 | |||
| WS-36782-6 | |||
| WS-36783-7 | |||
| WS-36784-8 | |||
| WS-36785-9 | |||
| WS-36786-0 | |||
| WS-36787-1 | |||
| WS-36788-2 | Cannot send real name request using a PS4. | ||
| WS-36812-0 | |||
| WS-36842-3 | |||
| WS-36843-4 | |||
| WS-36844-5 | |||
| WS-36855-7 | |||
| WS-36987-3 | |||
| WS-37073-0 | |||
| WS-37269-7 | |||
| WS-37270-9 | |||
| WS-37271-0 | |||
| WS-37305-8 | |||
| WS-37337-3 | This PSN account has been temporarily suspended
This PlayStation Network account has been temporarily suspended from accessing PSN services for violating our Terms of Service and User Agreement. Please check the e-mail account associated with the account for further information. | ||
| WS-37338-4 | This PS4 console has been permanently banned from the PlayStation Network
This console has been permanently banned from accessing PSN services for violating our Terms of Service and User Agreement. Please refer to this support article for more information on bans and suspensions. | ||
| WS-37368-7 | This PSN account has been banned
This PlayStation Network account has been banned from accessing PSN services for violating our Terms of Service and User Agreement. Please check the e-mail account that's associated with the account for further information. | ||
| WS-37431-8 | Connection to server failed // Step 1: PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website. You can check the status of the PSN here. Step 2 : If the servers are active, run the Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network. Step 3: Update your router to the latest firmware. Turn off other devices that are connected to your network to reduce stress. If this does not work, try again later as the server may be experiencing high volume. | ||
| WS-37470-1 | |||
| WS-37504-9 | PSN is undergoing maintenance // PSN is undergoing maintenance. Please try again later. You can check the status of the PSN here. | ||
| WS-37505-0 | Connection to server failed // Step 1: PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website. You can check the status of the PSN here. Step 2 : If the servers are active, run the Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network. Step 3: Update your router to the latest firmware. Turn off other devices that are connected to your network to reduce stress. If this does not work, try again later as the server may be experiencing high volume. |