Template:WS

From PS4 Developer wiki
Revision as of 03:00, 10 May 2016 by Abkarino (talk | contribs) (added a description about error code WS-37338-3, WS-37338-7)
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Name Errorcode Returncode Remarks
WS-36601-6
WS-36724-2
WS-36725-3
WS-36726-4
WS-36755-6 Cannot connect to the server. It has been accessed too frequently by you, so access is being restricted. Please try again later.
WS-36756-7
WS-36757-8
WS-36768-0
WS-36777-0
WS-36778-1
WS-36780-4
WS-36781-5
WS-36782-6
WS-36783-7
WS-36784-8
WS-36785-9
WS-36786-0
WS-36787-1
WS-36788-2 Cannot send real name request using a PS4.
WS-36812-0
WS-36842-3
WS-36843-4
WS-36844-5
WS-36855-7
WS-36987-3
WS-37073-0
WS-37269-7
WS-37270-9
WS-37271-0
WS-37305-8
WS-37337-3 This PSN account has been temporarily suspended

This PlayStation Network account has been temporarily suspended from accessing PSN services for violating our Terms of Service and User Agreement. Please check the e-mail account associated with the account for further information.

WS-37338-4 This PS4 console has been permanently banned from the PlayStation Network

This console has been permanently banned from accessing PSN services for violating our Terms of Service and User Agreement. Please refer to this support article for more information on bans and suspensions.

WS-37368-7 This PSN account has been banned

This PlayStation Network account has been banned from accessing PSN services for violating our Terms of Service and User Agreement. Please check the e-mail account that's associated with the account for further information.

WS-37431-8 Connection to server failed // Step 1: PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website. You can check the status of the PSN here.
Step 2 : If the servers are active, run the Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network.
Step 3: Update your router to the latest firmware. Turn off other devices that are connected to your network to reduce stress. If this does not work, try again later as the server may be experiencing high volume.
WS-37470-1
WS-37504-9 PSN is undergoing maintenance // PSN is undergoing maintenance. Please try again later. You can check the status of the PSN here.
WS-37505-0 Connection to server failed // Step 1: PSN or the game's server may be temporarily unavailable. Please check the status of the game's server via its website. You can check the status of the PSN here.
Step 2 : If the servers are active, run the Internet connection test at [Settings] > [Network] > [Test Internet Connection] and make sure you can connect to the network.
Step 3: Update your router to the latest firmware. Turn off other devices that are connected to your network to reduce stress. If this does not work, try again later as the server may be experiencing high volume.