Template:E

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Revision as of 17:02, 24 January 2014 by Euss (talk | contribs)
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Name Errorcode Returncode Remarks
E-800085D1 Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to PSN Status.
E-80411302 Internal error // Step 1: Close the application and restart the system. If this happens while in the PS Store, close the store and retry. Step 2: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].
E-80E80034 // PSN connection related error.
E-8200002E The credit card information is not valid. // Remove credit card from account, and then re-enter the credit card information. Refer to Add / Remove Billing Information.
E-82000102 Server returned "Unknown Error" // Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN].
E-82000113 Voucher error // The server was unable to verify the voucher. Please try again later.
E-8200012F Invalid voucher code // The code you entered may not be correct or may no longer be valid. // Please check your entry.
E-82000134 Product voucher region does not match the account's region // This product or content is not available in your account's country/region.
E-82000138 Failed to add funds to wallet using a voucher or PSN card. // Verify that redeeming the code will not put your wallet over the $150 limit. If it does, redeem the code at a later date when your balance is lower. If you aren't at the limit and still get this error, please try again later. Refer to Article on code redemption issues .
E-82000156 Rate limit exceeded // For security reasons there are limits on how many times and how fast you can enter credit card and voucher code information. Try again later.
E-82000163 The home address registered on your PSN account does not match the address for your credit card. // It is not currently possible to change your address via the PS4's PSN settings, so you'll need to use the web browser (PS4, PC, or mobile device) to change it via SonyEntertainmentNetwork.com.
E-82000171 Credit card on file is invalid. // Verify that your credit card number and expiration date are valid and up to date. If this does not solve your issue, please read this article on correcting billing errors.
E-820001F7 PSN is undergoing maintenance. // PSN is undergoing maintenance. Please try again later. You can check the status of the PSN here.
E-8220400D An error has occured.
E-82E0001D Access to Sony Entertainment Network from this PS4 has been banned or temporarily suspended.
E-82E101F6 Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to PSN Status.
E-82E101F7 PSN is undergoing maintenance // PSN is undergoing maintenance. Please try again later. You can check the status of the PSN here.
E-82F001F8 Connection to server failed. // The PS4 was unable to connect to the server. Please try again later. Refer to PSN Status.
E-8F000001 Purchased Failed // Purchase the game directly from the PS Store, not from inside the game demo (e.g. Doki Doki Universe).
E-FFFFFFFF System internal error. // Update your system software to the latest version. If the error occurs again, please visit our Contact page to contact SCEA for additional technical support.