Error Codes

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Error Code shown in the 'Report Problem' screen

Here you can post all the known PS4 errors.

PS3 / PS Vita equivalent pages for crossreference.

[System] > [Error History] contains the last 100 errors

Error code

C0

C1

C2

C3

C4

CD

Name Errorcode Remarks
CD-30774-1 Update data could not be found.

CE

Name Errorcode Remarks
CE-32958-7 Application could not be started.
CE-33179-3 Application is not found. // Retry after the installation is completed. Installation of Add-Ons fails until the installation of application installation is complete.
CE-33991-5 Get the status of the non HTTP_GET_200 in Internet connection. // Retry Internet Connection test.
CE-34788-0 This update file cannot be used. Connect a USB storage device that contains an update file for reinstallation for version 1.50 or later. // Delete the Update file from the USB storage device, and replace it with a valid one.
CE-34876-8 This disc is not supported by the PS4.
CE-34877-9 Cannot play PlayStation 3 format disc.
CE-34878-0 Application has crashed. // Restart the application in the content area.

E

Name Errorcode Remarks
E-8200002E The credit card information is not valid.
E-820001F7 This service is currently undergoing maintenance.

NP

Name Errorcode Remarks
NP-31734-8 Sign into PSN to use network features
NP-31739-3 Given application must be updated to use network features
NP-35000-8 Problem connecting to PSN, connection timed out

NW

Name Errorcode Remarks
NW-31194-8 Connection was reset.
NW-31200-6 Download of newest Firmware failed.
NW-31367-0 Could not open wireless device.
NW-31453-6 Network Error, connection timed out
NW-31456-9 PSN workload too high, slow connection to the PSN
NW-31484-0 Cannot connect to internet / DNS server not specified

WV

Name Errorcode Remarks
WV-33898-1 Could not connect to the server (generic resolve host error)