NP

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Name Errorcode Returncode Remarks
NP-31734-8 Sign into PSN to use network features
NP-31735-9
NP-31736-0
NP-31737-1
NP-31738-2
NP-31739-3 Given application must be updated to use network features
NP-31764-1 Console ID invalid
NP-31765-2 Console ID suspended
NP-31766-3 Account closed
NP-31767-4 Account suspended
NP-31831-6 User banned
NP-31952-0 Could not connect to the network // Retry the Internet connection test and make sure all of your network settings are correct. It's also possible that the PSN may be be undergoing maintenance. You can check the status of the PSN here.
NP-31962-1 User banned
NP-31987-8 Console banned
NP-32091-5 Trophy data is corrupted. // Step 1: Back up the save data using USB device or PS+ online storage, and then go to [Settings] > [Initialization] > [Initialize PS4] and try the PS4 initialization. Step 2: Transfer the saved data back to PS4 and retry the Trophy sync.
NP-32222-1 No response from server // PSN may be undergoing maintenance. You can check the status of the PSN here.
NP-32244-5 Account suspended
NP-32245-6 Console suspended
NP-32251-3 Account closed
NP-34846-5 Trophy error // Step 1: Close the application and restart the system. Step 2: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].
NP-34926-4 Failed to upload save data to the Online storage // You will see a message that says Saved data with the same name was uploaded from another PS4. Do you want to overwrite this saved data? Choose [Yes] to overwrite the data and upload your saved data.
NP-35000-8 PSN is undergoing maintenance // PSN is undergoing maintenance. Please try again later. You can check the status of the PSN here.